Shipping Policy for FullKaart.com
Effective Date: [21/11/2024]
At FullKaart.com, we aim to deliver your orders promptly and efficiently. Please read our Shipping Policy for details on shipping methods, timelines, charges, and other important information.
- Shipping Coverage
1.1 Delivery Locations
We ship to India. If your delivery address is outside our coverage area, you will be notified during checkout.
1.2 Restricted Locations
Certain areas may have limited shipping options or restrictions due to logistical challenges or legal regulations.
- Shipping Methods and Charges
2.1 Shipping Options
We offer the following shipping methods:
Standard Shipping: Estimated delivery in 15-21 business days.
Express Shipping: Estimated delivery in 7 business days. Additional charges apply.
2.2 Shipping Charges
Shipping charges are calculated based on:
Order weight and dimensions.
Delivery location.
Selected shipping method.
Shipping fees will be displayed at checkout before payment confirmation.
- Order Processing Time
3.1 Processing Timeline
Orders are processed within 2 business days of payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.
3.2 Order Delays
Delays in processing or shipping may occur due to:
High order volumes during sales or holidays.
Unforeseen circumstances like weather, strikes, or natural disasters.
We will notify you promptly if delays are expected.
- Tracking Your Order
4.1 Order Tracking
Once your order is shipped, you will receive a tracking number via email or SMS. Use this tracking number to monitor the status of your shipment through our logistics partner’s website.
4.2 Tracking Issues
If you experience any issues with tracking your order, please contact our support team at support@fullkaart.com.
- Delivery Information
5.1 Delivery Timeline
Delivery times vary based on your location and selected shipping method. While we strive to meet the estimated delivery dates, actual delivery times may differ.
5.2 Failed Delivery Attempts
If delivery fails due to an incorrect address or the recipient being unavailable, our delivery partner may attempt redelivery or return the package to us. Additional charges may apply for redelivery.
5.3 Lost or Damaged Shipments
If your shipment is lost or damaged in transit, please contact us within 48 hours of the expected delivery date for assistance.
- Changes or Cancellations
6.1 Address Changes
If you need to change your shipping address after placing an order, contact us immediately at support@fullkaart.com. Changes may not be possible once the order is shipped.
6.2 Order Cancellations
Orders can be canceled before shipment. Once shipped, our [Returns and Refunds Policy] will apply.
- Contact Us
If you have any questions or concerns about our Shipping Policy, please reach out to us:
Email: support@fullkaart.com
By placing an order on FullKaart.com, you agree to this Shipping Policy. We reserve the right to update or modify this policy at any time without prior notice.